All Systems Operational

About This Site

Please find here detailed data about the TrustSource service status. For further information about the functionality of the service please see our knowledgebase at https://support.trustsource.io. To report an incident, please contact our support team at support@trustsource.io

TrustSource Services Operational
90 days ago
99.95 % uptime
Today
Core Service
Operational
90 days ago
99.92 % uptime
Today
LegalCheck Service Operational
90 days ago
100.0 % uptime
Today
API
Operational
90 days ago
99.98 % uptime
Today
IDM Service
Operational
90 days ago
100.0 % uptime
Today
DeepScan Service
Operational
90 days ago
99.88 % uptime
Today
DeepScan API
Operational
90 days ago
99.88 % uptime
Today
Component Crawlers
Operational
90 days ago
100.0 % uptime
Today
Vulnerability Lake Operational
TrustSource Vulnerability Lake UI
Operational
TrustSource Vulnerability Lake Crawlers
Operational
TrustSource Vulnerability Lake API
Operational
DeepScan public UI
Operational
Knowledgebase
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - We confirm the issue having been resolved. No further unusual changes in cache file size could be observed, even while putting extraordinary load to the system. We are returning to normal operations.
Sep 22, 19:14 CEST
Monitoring - We found the reason. A cache file has been growing out of control due to a configuration mismatch. Under heavy load this mismatch leads to backlog which tears the internal DB logic apart increasing the the load on the cache file, increasing the gap. This self-enforcing mechanism lead to the observed behaviour. Restarting the server lead to the emptying of the cache-file and thus to the observation that disc space was varying.
We reconfigured the systems to ensure equal behaviour even under heavy load scenarios. We will keep monitoring the service for a while.

Sep 22, 16:39 CEST
Investigating - We are experiencing operational issues due to unreliable disc space. DB server instances are failing due to sudden storage outage. 100GB suddenly occupied, then freed again.
We are investigating the issue. Our service operator has been alarmed and is investigating.

Sep 22, 15:46 CEST
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.