All Systems Operational

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Please find here detailed data about the TrustSource service status. For further information about the functionality of the service please see our knowledgebase at https://support.trustsource.io. To report an incident, please contact our support team at support@trustsource.io

TrustSource Services Operational
90 days ago
100.0 % uptime
Today
Core Service Operational
90 days ago
100.0 % uptime
Today
LegalCheck Service Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
IDM Service Operational
90 days ago
100.0 % uptime
Today
DeepScan Service Operational
90 days ago
100.0 % uptime
Today
DeepScan API Operational
90 days ago
100.0 % uptime
Today
Component Crawlers Operational
90 days ago
100.0 % uptime
Today
Vulnerability Lake Operational
TrustSource Vulnerability Lake UI Operational
TrustSource Vulnerability Lake Crawlers Operational
TrustSource Vulnerability Lake API Operational
DeepScan public UI Operational
Knowledgebase Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 19, 2026

No incidents reported today.

Jun 18, 2026
Resolved - Today between 1230 and 1630 CET users of the TrustSource UI experienced a 504.

This has been caused by the ALBs not accepting the healthcheck anymore. The TrustSource version installed June 10 - and running since then - required service scaling. The new instances did not result in accepted health checks, so the ALB kept killing the new instances. Despite several trials and different approaches, we were not able to get any instance of this image to be accepted as healthy. The same image working perfectly in other environments. We are investigating this together with our provider.

To overcome the felt outage, we rolled back to the version prior to June 10. Another update can be expected shortly.

However, the API-instances were not affected from this scenario. Thus, the impact has been very limited to UI access. we will update this with our concluding analysis.

Jun 18, 23:20 CEST
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.